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FREQUENTLY ASKED QUESTIONS
If you have any additional questions about pelvic health or our practice, please don't hesitate to Contact Us or book a Free Discovery Call!
Frequently Asked Questions
It depends! Core Compass LLC is an out-of-network provider, so coverage varies based on your health insurance carrier and plan. You may call the phone number for "Members" or "Members Services" listed on the back of your healthcare insurance card to check your plan's out-of-network benefits and learn how to submit a "superbill" (fancy term for medical visit receipt) for reimbursement. Be sure to ask the following questions:
What are my out-of-network healthcare benefits for outpatient physical therapy?
Is a doctor's referral required?
Is pre-authorization required?
Do I have a co-payment?
Do I have a deductible? What is today’s accumulation for deductible? (if applicable)
Timely filing – How soon after the session do I need to submit the superbill for reimbursement? How/Where do I submit the superbill for reimbursement?
If covered, you pay for the visit upfront and Core Compass would give you a superbill that you then submit to insurance for potential full/partial reimbursement. You must request your superbill in a timely manner within 6 weeks of the date of service. Core Compass does not guarantee reimbursement from your insurance, and we do not work with/communicate with your insurance company. (For reference, this mental health website is a great resource that takes you step-by-step through the benefit verification process: https://www.choosingtherapy.com/superbill/)
Medicare: Core Compass is not a Medicare-participating provider, and thus is prohibited from accepting cash from patients covered under Medicare for skilled Physical Therapy services. If you are covered under Medicare, then you are only eligible to receive our Wellness Coaching services that you would pay for directly without insurance reimbursement.
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